Economic

As a real estate player, KLCCP Stapled Group plays a part in contributing towards the nation’s economic and industry growth. Since its inception, KLCCP Stapled Group has achieved significant milestones, being the largest Malaysian REIT with a diversified asset portfolio strategically located in Kuala Lumpur’s most premium location. We are committed to deliver sustainable returns and long term value to our holders of Stapled Securities.

Why It Matters to Us

1
Ensure improving sustainable returns and yields for our holders of Stapled Securities through stable dividend payout
2
High quality office buildings and good track record enable us to secure high quality tenants
3
Delivering our role in contributing towards industry and the nation’s growth

Values We Create

1
Our strong fundamentals and management capabilities underpin our sustainable growth which is reflected though our stable performance for the year
2
Diversified portfolio of iconic and high quality assets offering balance between commercial and public spaces
3
Spurring commercial and residential development and heightened economic activities surrounding the KLCC Precinct

Our Focus

KLCCP Stapled Group focuses its priority to drive sustainable growth and create significant value for its stakeholders through various strategic efforts. These strategic priorities coupled with our diligent monitoring of our financial, operational initiatives and cost optimisation efforts results in KLCCP Stapled Group delivering a stable performance and sustainable returns to the holders of Stapled Securities.

KLCCP Stapled Group is involved in nation building, realising the vision of making Kuala Lumpur a world class city. Our properties within the KLCC Precinct have bridged people together and built a stronger sense of community where people can work, live, shop, play, meet, visit and eat. Our development within the KLCC Precinct has also created significant value enhancements to the properties surrounding and in the periphery of the KLCC Precinct.

KLCCP Stapled Group also seeks to promote industry growth through its various industry associations it supports that are aligned with our shared values. Our memberships enable us to contribute towards the development of the real estate, retail and hotel industries, directly or indirectly though our participation in event, discussions and working groups network with our industry peers. We also promote REIT as investment asset class to retail investors and we intensify our communication with retail investors in collaboration with Bursa Malaysia and the Malaysian REIT Managers Association (MRMA).

Delivering Economic and Social Value

Our Commitments Values
Nation Building
  • Malaysia's landmark and pride of the nation
  • Iconic development and major tourists attraction
Catalyst for Surrounding Development
  • Spurred commercial and residential development in the periphery surrounding KLCC Precinct
  • Created significant value enhancement for surrounding properties
  • Selling point for developers of high-rise properties with KLCC view
Connectivity
  • Convenient accessibility in built environment within our properties for children, the elderly and the disabled
  • Building-to-building connectivity via air-conditioned pedestrian walkways, providing convenient access to surrounding areas, light-rail and mass rapid transit
  • Unparalleled infrastructure with five entry/exit points from KLCC Precinct connecting various city center roads and highways
Customer Experience
  • Provides Malaysia's Iconic Experience in Kuala Lumpur in collaboration with our business partners, promoting Kuala Lumpur City Center as a must visit desination for tourists, travelers and locals
  • Powerful collective offerings from best hotels. restaurants, prime convention center and entertainment experience
  • Point of business of MICE activities, events, exhibitions, government and global miniterial meetings

Promoting Industry Growth through Affiliations

KLCCP Stapled Group promotes industry growth through its various industry associations it supports that are aligned with our shared values. Our memberships enable us to contribute towards the development of the real estate, retail and hotel industries. Through these memberships, we are also able to promote professionalism as well as share best practices in the industry.

Membership
Council of Tall Buildings and Urban Habitat (CTBUH)

KLCCP has been a member of the Council of Patron Level since 1996 and has been actively participating as participants and speakers in conferences organised by the Council.

Federation Internationale des Administrateurs de Bien-Conselis Immobiliers (FIABCI) Malaysian Chapter

KLCCP is a member of FIABCI Malaysian Chapter and supports the Federation through its various events, seminars and talks organised annually

Malaysian Investor Relations Association (MIRA)

KLCCP Property Holdings Berhad registers as a member since 2014. MIRA is the first and only professional association commited to developing and advancing the status and integrity of Investor Relations (IR) professionals

Malaysia REIT Managers Association (MRMA)

KLCC REIT Management Sdn Bhd is a member of the Malaysian REIT Managers Association (MRMA). MRMA also represents its members' interest through engagement with the Malaysian Goverment and regulators for functional regulations, viable structures and tax harmonisation. This ensures Malaysian REITs remain competitive within the region and internationally

Persatuan Pengurusan Kompleks Malaysia
International Council of Shopping Centers

Suria KLCC has been a member of the Persatuan Pengurusan Kompleks (PPK) Malaysia since 1995 and a member of the International Council of Shopping Centres (ICSC) since 2003

KLCC Business Events Alliance
Malaysian Employers Federation
Jactim Foundation
Malaysian Association of Hotel Owners
The Japanese Chamber of Commerce
Persatuan Hotel Malaysia

Mandarin Oriental Hotel’s membership in these association enables them to expand their business networking, leverage on the Association’s database and solicit for potential business

Environment

KLCCP Stapled Group’s commitment towards promoting environmental sustainability focuses on delivering sustainable developments, enhancing a sustainable society and cultivating a green and safe corporate culture. We continue to take proactive measures in minimising environmental impact through efficient management of our operations in the areas of Greenhouse Gas emission (GHG), energy efficiency, responsible water and waste management.

Why It Matters to Us

1
Shows our support towards the global agenda on Climate Change and the country’s initiatives towards energy efficiency, environment and climate change
2
Growing level of environmental awareness to protect the planet
3
Cultivates an eco-mindset among employees

Values We Create

1
Creating a greener environment for the well-being of our community through responsible practices in reducing GHG emission, energy consumption, water use and waste management
2
Achieved cost savings with reduced energy consumption, water used for our tenants and the use of renewable energy in operating costs for our retail
3
Conservation of natural habitat and eco system within our KLCC Park, providing a green convenient, tranquil and conducive destination for our community
4
Increased awareness amongst employees through participation in various environmental programmes organised

Our Focus

KLCCP Stapled Group is committed to address climate change risks through reduction of its energy consumption and carbon emissions in its business operations. To-date, our facility management company, KLCC Urusharta Sdn Bhd, our car parking management company, KLCC Parking Management and our hotel, MOKL Hotel are ISO 14001 EMS certified. We anticipate, mitigate and develop adaptation strategies to face the upcoming carbon risks and opportunities, which may affect our tenants, users, guests and community and we monitor our GHG emissions based on

Initiatives & Performance

  • Developed a carbon inventory to establish our emission baseline & monitor our carbon emission on a quaterly basis and track our progress
  • Tracking of GHG emission through sampling of generator dust and smoke stack, chemical hazard rish assessment and local exhaust ventilation
  • Continued installation of the LED lighting and replacement of old fittings with new and more efficient fittings at our properties

Our energy management strategy is one of the pillars to our carbon emissions reduction strategy. We monitor and track our energy consumption and continue to implement energy efficiency initiatives to consistently achieve our energy reduction performance in our office, retail and hotel properties to achieve our energy efficiency goals and impact on overhead, cost, return on investment and the commensurate reduction of GHG emissions.

Initiatives & Performance

  • Installation of energy saving fixtures - replacement of all recess lights from normal tubes to LED lights, replacement & reconditioning of heat exchanger
  • Establishment of Energy Audit Committee to address our energy efficiency management and a aplatform to review and deliberate potential energy saving ideas and initiatives, share best practives and explore opportunities to improve energy use
  • Upgrading of energy saving software & hardware

We effectively and efficiently manage our water use as water resources is critical to our business sustainability and investments. We aim to keep our water consumption to a minimum, reuse water and prevent water pollution. Efficient water management also translates to less energy which reduces carbon footprint and in turn lowers our operational cost.

Initiatives & Performance

  • Installation of water aerators and split valve at lavatories
  • Installation of Variable Speed Drive (VSD) to regulate domestic water pump operating speed
  • Use of water restrictors and "seat" between pipe and faucet to stop drips in a all kitchens at the hotel
  • Installation of water meter to retails tenants that use water to track consumption
  • Change of water saving water tap in all toilets in the mall.

We manage waste disposal in a responsible manner to ensure the wellbeing of our tenants, guests, customers and the community at large. We also promote and educate employees, customers, guests and community on the importance of recycling and responsible waste disposal which is part of our commitment and contribution towards our environment for the benefit of our future generation.

Initiatives & Performance

  • Ongoing awareness training for employees and supploers on smart purchasing and deligent practives of reuse, reduce and recycle
  • Waste bins for recycle waster placed at office floors, North West Development car park, hotel kitchens and common areas
  • Engagement with retails tenants on schedule waste handling
  • Implementation of food bio-digester machine at our hotel to break down food waste into water slurry
  • Monthly monitoring, tracking and analysis of waste collection data at our hotel

We promote the use of sustainable building and fit out materials in our assets and eco-friendly products throughout our operations as a part our roles in inculcating environmental values and behaviours within the organisation and delivering environmental, social and business benefits.

Initiatives & Performance

  • Implementation of green product requirement as part of the tender document for supploers to comply
  • Carpet florring and adhesive used for fit out are from recycled materials and low in Violatile Organic Compound(VOC)
  • All wiring outlet plates are PVC free to minimise outgassing of toxic substances
  • Hotel F&B raw material are sourced from locally farmed fish, and locally grown vegetables, fruits, herbs and spices
  • Hotel bedroom amenities (shampoo, body wash tubes) are makde from Polyethylene (PE) which are recyclable while the ingredients are derived from natural plants and with essential oils

We acknowledge the critical need to conserve our environment for our current and future generations. Therefore, we continue to upscale our efforts in maintaining and conserving our ecosystem and biodiversity through landscaping, conservation of native species and habitat protection and tree planting to leave a positive and lasting legacy in the areas where we operate.

Initiatives & Performance

  • Up keeping and maintaining the 50-acre KLCC Park to provide a green, convenient, tranquil and conducive environment for the community
  • Carried out annual Envirocomm program at the RISDA Eco Park, Ulu Slim, Perak, in promoting environmental conservation and reaching out to the native community
  • Conservation of mangrove plants at Kilim Geo-Forest Park, Pulau Langkawi to create awareness and encourage employees participation in encironmental conservation

Case Study

Managing Wet Food Waste at MOKL Hotel

When compared to overall waste generated by the hotel, wet food waste consists of 26% of the hotel's total waste

Promoting Sustainable Fish Farming at Pulau Ketam by MOKL Hotel

With the increase in human population, the demand for food production increases. Where seafood is concerned, the fishermen will harvest from the oceans and seas.

KLCC Park's Eco-Systems

Malaysia's terrestrial ecosystems and its succession process (as featured in diagram below) is well represented within the KLCC Park which hosts 44 species.

Social

Security, Safety & Health

Safety is the pre-requisite for sustainable operations excellence and integrity. KLCCP Stapled Group has robust Health, Safety and Environment (HSE) policies and practices in place to minimise and prevent workplace injuries, accidents, medical illnesses and even fatalities. We impose strict adherence to the KLCC HSE Policy in all areas of our operations.

Why It Matters to Us

1
Protecting our people and caring for their well-being is essential to our business operations
2
Safety at worksite is one of the highest safety issues due to increasing number of rate work-related injuries, illnesses and inherent risks associated with working in the real estate sector

Values We Created

1
Strengthened HSE capability and culture and occupational health of employees within the organization
2
Sustained HSE excellence with every employee ensuring HSE accountability within the organization
3
Being the leader in the industry, surpassing our peers

Our Focus

We have a robust safety system in place, demonstrating our strong commitment to uphold the KLCC HSE Policy. This is supported by our HSE Management System, HSE Mandatory Control Framework (MCF) and PETRONAS Technical Standards to strengthen HSE Governance within the KLCCP Stapled Group while providing clear requirements on operational safety, environment and health for consistent and effective implementation.

Our employees, and third party personnel serving at our properties and development sites are mandated to comply with our standards and rules on HSE.

We comply to the Zero Tolerance (ZETO) Rules, a principle to ensure all activities are carried out in a safe manner and where any non-compliance is not tolerated.

Initiatives & Performance

  • Conducted Top Management HSE walkabout at buildings, project sites & plant environment to promote leadership visibility in driving HSE culture
  • Workplace health assessment was conducted in accordance to DOSH requirements to reduce and prevent occupational health disease
  • Safety engagement programme with contractors for better understanding of HSEMS translating to zero fatalities
  • HSE awareness programmes for employees to train, educate & develop HSE competencies within the organisation
  • Emergency preparedness exercises to provide common understanding of emergency response management & pro-active response during crises

We are committed to ensure our guests, tenants, customers and visitors safe by strengthening our security measures in light of the rising global security threats.

We also reviewed various measures to ensure security standards of all our assets in relation to monitoring systems, physical controls, emergency and crisis management plans and administrative systems are intact.

Initiatives & Performance

  • We have in place a KLCC Precinct Security Master Plan comprising Security Surveillance System for KLCC Precinct Common Aea and we also collaborate with the Police and PETRONAS Group Security to manage our customer and visitors' safety and security across all asset classes
  • Implementation of Virtual Parking Management which is a secured network for data storage and transfer in combating cybersecurity risk

Case Study

Health, Security, Safety and Environment (HSSE) Maturity Survey 2018 in Collaboration with GHSSE PETRONAS

The PETRONAS Group is working towards a step change improvement in HSSE and it is perceived that behavioral and cultural issues need to be addressed to achieve this improvement

Our People

Our people are our core strength and our organisation’s success highly depends on their capabilities and commitment. Our employees stand guided by a strict compliance to CoBE without any compromise to the organisation’s integrity. At KLCCP Stapled Group, we embrace the Cultural Beliefs which unleash potential in our employees to deliver excellent results while creating better day-to-day experiences.

Why It Matters to Us

1
Our people define the culture of the organisation and their diverse capabilities enable us to deliver quality outcomes and achieve business results
2
We aim to be the Employer of Choice to be able to attract, nurture and retain the best talent in the industry

Values We Created

1
Greater Inclusiveness towards talent retention
2
More focused and engaged workforce making results matter

Our Focus

We view equality, diversity and inclusion within our workplace as a business imperative and continuously strive to provide equal opportunity in recruitment, career development, promotion, training and reward for all employees regardless of age, gender, race, religion, sexual orientation or disability. We are committed to provide equal employment opportunities and practices merit-based promotion regardless of gender.

Our training and development strategy is results driven in order to meet the needs of the business. We are focused on developing talent with the right competencies, knowledge and leadership skills at all levels. We groom and grow our internal talents by setting high standards of expectations and encourage employees to take personal ownership of their career.

Initiatives & Performance

  • Development of Skill Group (SKG) competencies for the Finance, Legal and Corporate Services and Human Resource fraternity to identify grap for closure to enhance functional and technical competencies
  • Establishment of KLCC Group Elite Leadership Program (KELPRO) to identify potential leaders to take up future leadership role
  • Technical Know-how trainings for upgrading skills and knowledge in areas of technical financial and personal development
  • Establishment of Leadership in Role Development Programs for Managerial levels to solidify the management team and enhance its effectiveness

We retain experienced and skilled employees for long-term and aspires to attract highly qualified and motivated new generation professionals. We see recruitment, promotion and retention of young talents as a key strategic task which requires flexible talent management to meet the current challenges of the labour market and transparent career opportunities.

Initiatives & Performance

  • We have in place a Talent Strategy Blueprint detailing the strategies on attracting, retaining and developing talents, spanning a 5-year horizon
  • The blueprint outlines the HR roadmap and milestones focusing on three strategic thrusts - getting the right talents, putting them in the right environment and building right leaders
  • Continuous review of our succession planning strategy annually to identify and develop high potential employees to ensure sufficient talent pool for future succession and leadership needs
  • Establishment of various talent management programmes from entry level to top-tier executive level

We consistently engage our employees and empower our Management to interact transparently with their teams. Our engagements focuses on employees’ well-being, performances, results and recognition for effective flow of information and alignment to business goals and strategies across our operations.

Initiatives & Performance

  • Recognition of employees' lotalty and contribution to organisation through annual dinners and long service awards
  • Promote camaraderie, teamwork and cohesiveness through team building, division away day, sports and recreational activities
  • Peer review survey and employee engagement survey to gather employees' feedback on organisational culture

We demonstrate responsible workplace practices with respect to employment and fully comply with the legislations on the welfare and rights of our employees and workers as well as our service providers at our project sites.

We abide by the following laws together with all related regulations and guidelines, which promote fair and responsible employment practices.

We have a strong commitment to human rights which is an integral part of our business etiquette. We practice Anti-Child and Anti-Forced Labour by complying with the Children and Young Persons (Employment) Act 1966 (ACT 350) and we ensure all employees are issued employment contract specifying clear employment terms and conditions.

We respect all employees' fundamental rights to freedom of association and the rights to be member of trade unions. Although KLCCP Stapled Group is not a unionised organisation, we stand guided by the Industrial Relations Act which allows trade unions to act on behalf of our employees for collective barganing, providing them with an additional avenur to seek redress for disputes

Reliable Partner

KLCCP Stapled Group is committed to taking an active and long-term role in managing the relationship with our stakeholders and working as a reliable partner with the communities, to engage both citizens and community partners to ensure continuous improvement in our approach to sustainability and in giving back to the community.

Why It Matters to Us

1
We are conscious of our role in delivering lasting impact to the community
2
Our customers, tenants, shoppers, community create the vibrancy in KLCC Precinct for us and we in turn need to give them the experience of THE PLACE

Values We Created

1
Strategic business partnerships which contribute towards social development and long-term community value
2
Made KLCC Precinct the people’s place where they can converge and enjoy the various experiences through excellent infrastructure, accessibility, connectivity with the attractions within the development

Our Focus

We have a robust system in place to continuously review our supply chain, take concrete actions to enhance the quality of services and products we procure, and work closely with our suppliers to improve their sustainable performances. We ensure our entire procurement process takes into account the economic, environmental and social impacts of our business practices. We source responsibly and apply rigorous systems to ensure our products meet or exceed the highest standards of quality and safety.

All contracts with our contractors, consultants and supploers have imposed provisions requiring them to adhere to and comply with out Code of Conduct and Business Ethcis. To ensure taht transparent and fair practives by vendors, the supplier's code of conduct incldue a provision in the contract terms and conditions on fighting corruption, maintaining business ethics & prioritizing HSE pratices.

KLCCP Stapled Group practives sustainable procurement by ensuring its entire procurement process entails the following areas:

Sustainable Supply Chain & Ethical Behaviour
Suppliers's Code of Conduct
Suppliers Diversity & Local Procurement
Supplier Audits
Purchasing Policy & Scope
Green Procurement

Initiatives & Performance

  • Review and tighten procurement policies in shortlisting bidders - screening of suppliers' background and registration with regulated bodies
  • Included anti-bribery assessment for Contractor's Risk Assessment (CORA) for all projects
  • Continue to expand our procurement scope by procuring products and services to support the green building initiatives

We connect with our stakeholders especially our tenants and customers in expanding the outreach and quality of service to build a shared sense of responsibility and societal development. We conduct extensive engagement with these stakeholders to promote social betterment, building strong tenant relationship and managing customer expectations.

Initiatives & Performance

  • Annual engagement with tenants to build strong tenant relationship
  • Introducing first-to-market tenants with exclusive service offerings & differentiation
  • Installation of the largest rotating double-sided LED screen in the world to facilitate advertising at Suria KLCC
  • Embarked on several cashless payment initiatives at our North West Developement carpark
  • Reconfigured the original mix of MOKL Hotel’s rooms and suites to meet the current and future demand
  • Embracing digital marketing to promote MOKL Hotel's offerings and provide world class services

We recognise the importance in contributing towards the welfare of the community in which we operate in and continue to engage with the communities surrounding us to foster goodwill towards their well-being and social development. We support various stakeholder engagement activities which include environmental sustainability, health and safety, social integration as well as reaching out to the underprivileged community.

Initiatives & Performance

  • Embracing Student Training Placement programme to assist students understand and plan their career path and gain exposure to the working environment
  • Involved in various donation drives and community service - donation of food to the homeless, beautifying and cleaning the zoo, beach cleaning and mangrove plants conservation
  • Contributing to the less fortunate in terms of monetary assistance to provide them with a more comfortable environment
  • Participating in festive celebrations programmes with the underpriviliged community

Corporate Governance

KLCCP Stapled Group is subject to corporate governance requirements set out by the Main Market Listing Requirements of Bursa Malaysia Securities Berhad and best practices as stipulated in the Malaysian Code of Corporate Governance. Our Boards form the pillars of a robust corporate governance framework in setting the tone from the top and establishing a corporate culture of ethical conduct within the Group guided by the Code of Conduct and Business Ethics (CoBE).

Why It Matters to Us

1
Our reputation and Shareholders’ trust and confidence in us in imperative to our future growth and attainment of long-term goals
2
Building a culture of trust and accountability sets an organisation up for success
3
Increased agility for our organisation to deliver on its purpose and goals

Values We Created

1
Integrity and ethical practices amongst management, employees, business partners and stakeholders
2
Sustainable financial performance delivering long-term values and returns to our holders of Stapled Securities
3
Accountability on control systems which commensurate with the risks involved

Our Focus

We take pride and place importance on strong governance culture and implement international best practices across the business segments. We strictly conform to the respective laws, rules and regulations in the country where we operate.

We incorporate elements of sustainability recognising the responsibilities to our stakeholders and acknowledging that the organisation should play an important role in contributing towards the welfare of the community.

We also acknowledge the need to safeguard and minimise the impact to the environment in achieving our objectives. Our good corporate governance reflects our commitment to economic support for longer term sustainability with a focus on the positive impact on the environment, community and society

We are committed to conducting business with integrity, consistent with high standards and business practices and in compliance with all applicable laws and regulatory requirements.

KLCCP Stapled Group adopts and complies with the PETRONAS Code of Conduct and Business Ethics (CoBE) which is embedded throughout our organisation and form the basis for all our policies, procedures, and actions, as well as the personal behavior of our stakeholders.

KLCCP Stapled Group adopts the PETRONAS Anti-Bribery and Corruption (ABC) Manual and has zero tolerance for all forms of bribery and corruption and complies to a No Gift Policy. We also adopt the PETRONAS Whistleblowing Policy which encourages openness and transparency in our commitment to the highest standard of integrity and accountability.

Initiatives & Performance

  • Asset Declaration and Gift Register was put in force where employees declared their assets to the organisation to ensure management and employees do not abuse their power for personel gain or acquire assets through unlawful means of dealings
  • Rollout of the Anti-Bribery Corruption Manual across all employees to serve as a reminder to all employees to maintain the highest standards of integrity at work and in all business dealings
  • KLCC Group Integrity Action Plan was developed to manage integrity risk and ensure all employees are fully commited to conducting business with integrity and champion our stand on Zero Tolorance against all forms of bribery and corruption
  • Undertook the Ikrar Bebas Rasuah (CorruptionFree Pledge) in collaboration with the Malaysian Anti-Corruption Commision (MACC) involving our Management Leadership Team
  • Established Declaration of Conflict of Interest as an avenue for employees to declare a situation of conflict of interest

KLCCP Stapled Group has an established Enterprise Risk Management Framework which outlines the risk policy, risk governance and structure, risk measurement and risk operations and system for the Group. The Risk Management Oversight Structure which consists of the Boards, Audit Committees, Management Committee and Risk Management Committee sets out the structure used to assign responsibility for risk management and facilitates the process for assessing and communicating risk issues from operational levels to the Boards.

Our Boards developed an integrated robust risk management system for business resiliency focusing on three key areas i.e. Enterprise Risk Management, Crisis Management and Business Continuity Management.

Corporate Governance & Compliance

We take pride and place importance on strong governance culture and implement international best practices across the business segments. We strictly conform to the respective laws, rules and regulations in the country where we operate.

We incorporate elements of sustainability recognising the responsibilities to our stakeholders and acknowledging that the organisation should play an important role in contributing towards the welfare of the community.

We also acknowledge the need to safeguard and minimise the impact to the environment in achieving our objectives. Our good corporate governance reflects our commitment to economic support for longer term sustainability with a focus on the positive impact on the environment, community and society

Business Ethics & Integrity

We are committed to conducting business with integrity, consistent with high standards and business practices and in compliance with all applicable laws and regulatory requirements.

KLCCP Stapled Group adopts and complies with the PETRONAS Code of Conduct and Business Ethics (CoBE) which is embedded throughout our organisation and form the basis for all our policies, procedures, and actions, as well as the personal behavior of our stakeholders.

KLCCP Stapled Group adopts the PETRONAS Anti-Bribery and Corruption (ABC) Manual and has zero tolerance for all forms of bribery and corruption and complies to a No Gift Policy. We also adopt the PETRONAS Whistleblowing Policy which encourages openness and transparency in our commitment to the highest standard of integrity and accountability.

Initiatives & Performance

  • Asset Declaration and Gift Register was put in force where employees devlared their assets to the organisation to ensure management and employees do not abuse their power for personel gain or acquire assets through unlawful means of dealings
  • Rollout of the Anti-Bribery Corruption Manual across all employees to serve as a reminder to all employees to maintain the highest standards of integrity at work and in all business dealings
  • KLCC Group Integrity Action Plan was developed to manage integrity risk and ensure all employees are fully commited to conducting business with integrity and champion our stand on Zero Tolorance against all forms of bribery and corruption
  • Undertook the Ikrar Bebas Rasuah (CorruptionFree Pledge) in collaboration with the Malaysian Anti-Corruption Commision (MACC) involving our Management Leadership Team
  • Established Declaration of Conflict of Interest as an avenue for employees to declare a situation of conflict of interest

Risk Management

KLCCP Stapled Group has an established Enterprise Risk Management Framework which outlines the risk policy, risk governance and structure, risk measurement and risk operations and system for the Group. The Risk Management Oversight Structure which consists of the Boards, Audit Committees, Management Committee and Risk Management Committee sets out the structure used to assign responsibility for risk management and facilitates the process for assessing and communicating risk issues from operational levels to the Boards.

Our Boards developed an integrated robust risk management system for business resiliency focusing on three key areas i.e. Enterprise Risk Management, Crisis Management and Business Continuity Management.

KLCC